Terms and Conditions

These Terms and Conditions ("Terms") are a binding agreement between you and Chataak LLP and govern your access to and use of the Chataak website, applications and related services (together, the "Service").

By creating an account, accessing or using the Service, you confirm that you have read and accept these Terms. If you do not agree, you must not use the Service.

If you use the Service on behalf of a business, firm, company or other organisation, you confirm that you have the authority to bind that organisation to these Terms, and "you" in these Terms means both you and that organisation.

In these Terms:

• "Account" means the workspace created for you or your organisation on the Service, together with all projects, content and settings within it.
• "Your Content" means anything you provide to the Service, including business details, product and service information, photographs, videos, logos and other brand materials, prompts and instructions, narration text, captions and music you upload.
• "AI Output" means scripts, ideas, images, video clips, voice-overs, music, captions, hashtags, descriptions and any other material generated for you by the automated and artificial-intelligence features of the Service.
• "Connected Account" means a social media account that you have linked to the Service, such as an Instagram, Facebook or YouTube account.
• "Credits" means the units of usage that are consumed when you use generation and rendering features of the Service.

The Service is operated by Chataak LLP ("Chataak", "we", "us" or "our"), a limited liability partnership registered in India.

• Registered address: 1ST FLR, B1 VANIJYA NIKUNJ, Industrial Complex, ENKAY TOWER PLOT, B, Udyog Vihar, Gurugram, Haryana - 122016, India
• LLP Identification Number (LLPIN): ACZ-3104
• GSTIN: 06AAWFC7130R1ZO
• Contact: contact@chataak.com

You must be at least 18 years old, or the age of majority where you live if that is higher, and legally capable of entering into a binding contract, in order to use the Service.

The Service is intended for business and professional creative use. It is not directed at children, and we do not knowingly permit anyone under 18 to create an account.

You must not use the Service if you are barred from doing so under any law that applies to you, or if we have previously suspended or terminated your Account.

You will need an account to use most features. You agree to provide accurate information when you register and to keep that information up to date.

You may register or sign in using any sign-in method we support, including sign-in services operated by third parties. Your use of those sign-in services is also governed by their own terms.

You are responsible for keeping your sign-in credentials confidential and for all activity that takes place under your Account. You must not share your credentials with anyone who is not authorised, allow others to use your Account in a way that avoids plan limits, or impersonate any person or organisation.

For your protection, you may be signed out automatically after a period of inactivity.

If you believe your Account has been accessed without your authorisation, or that your credentials have been compromised, you must notify us promptly at contact@chataak.com.

From time to time, and particularly during invitation-only, preview or early-access periods, we may limit who can register for the Service or restrict access to particular features.

An Account may have more than one member, and members may be given different levels of access, such as the ability to administer the Account, to create and edit content, or to manage billing.

If you invite others to your Account, you are responsible for their use of the Service, for ensuring they are permitted to access the content in the Account, and for removing access when it is no longer required. Members with sufficient permissions can view, edit and delete content belonging to the Account, including content created by other members, and can connect and disconnect social media accounts.

Where an Account belongs to an organisation, the organisation owns the Account and may control access to it, including removing individual members.

The Service helps you plan, create and publish short-form video and related content for your business or personal brand. Depending on your plan and the features available to you, the Service allows you to:

• Create projects that describe your business or brand, including its name, description, location, contact details and logo
• Maintain details of the products, collections, services and offers you wish to promote
• Generate content ideas and suggestions
• Generate scripts made up of individual scenes, and edit the narration for each scene
• Upload your own photographs and video clips, or generate images and video clips, and crop, trim and adjust them
• Generate a spoken voice-over from your narration, choose from available voices, and add subtitles
• Add background music, either generated by the Service or uploaded by you
• Render a finished video in the aspect ratio you choose, and download it
• Write or generate captions and hashtags
• Publish a finished video to a Connected Account immediately, or schedule it to be published at a future time
• View statistics about the posts you have published and the performance of your Connected Accounts
• Receive notifications about activity in your Account

Some features are only available on certain plans, in certain regions or languages, or for certain types of Connected Account.

We are continually developing the Service. We may add, change, suspend or withdraw features, and we may make some features available on an experimental, preview or beta basis.

Features offered on a preview or beta basis may be incomplete, may change significantly or be withdrawn, and may not perform reliably. They are provided without any warranty or commitment of continued availability.

Where we make a change that materially reduces the core functionality of a paid plan you are currently subscribed to, we will give you reasonable notice.

Subject to these Terms and to payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Service for your own lawful personal or business purposes.

Except to the extent that applicable law does not allow us to restrict you from doing so, you must not copy, modify, adapt, translate, distribute, sell, rent, sub-licence or create derivative works from the Service; reverse engineer or attempt to derive the underlying ideas or code of the Service; remove or obscure any proprietary notices; or make the Service available to any third party other than authorised members of your Account.

You keep ownership of Your Content. These Terms do not transfer ownership of Your Content to us.

To operate the Service for you, we need your permission to handle Your Content. You therefore grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, adapt, reformat, process and display Your Content, and to create AI Output from it, in each case for the purpose of providing, maintaining, securing and supporting the Service for you. This licence includes:

• Sending Your Content to third-party artificial-intelligence providers so that generation features can produce AI Output for you
• Transmitting Your Content and AI Output to a Connected Account when you instruct us to publish or schedule a post
• Making copies as reasonably needed for backup, continuity and security

This licence lasts only as long as we need it to provide the Service to you and to meet our legal obligations, and it ends when Your Content is deleted, except for copies retained as described in the section on retention, export and deletion.

We do not claim ownership of your brand, trade marks or business information, and we do not use Your Content to advertise or promote Chataak without your permission.

You are responsible for making sure you are legally entitled to provide everything you put into the Service and to publish everything you take out of it. In particular, you confirm that:

• You own or have all necessary rights, licences, consents and permissions for every photograph, video, logo, brand asset, trade mark, product image, text and other material you upload or provide
• You have the consent of every identifiable person who appears or is heard in material you upload, or whose name, image, voice or likeness you ask the Service to depict or describe
• You have permission to use any third-party brand, trade mark, product or premises that appears in your material
• Your Content, and the content you publish through the Service, does not infringe the intellectual property, privacy, publicity, confidentiality or other rights of anyone else, and does not breach any law
• The claims you make about your products, services, offers, prices and availability are accurate and not misleading, and you hold any approvals, licences or registrations that the law requires for the business you are promoting

You are solely responsible for the content you publish. We do not review Your Content or AI Output before it is published, and we are not obliged to monitor it.

The Service uses automated and artificial-intelligence features to produce AI Output. Between you and us, and to the extent we hold any rights in AI Output generated for you, we assign those rights to you once you have paid any fees due, so that you may use that AI Output for your own purposes.

You must understand the following about AI Output:

• It is generated automatically and may be inaccurate, incomplete, outdated, misleading or unsuitable for your purpose
• It is not unique. Similar or identical output may be generated for other users, and we cannot guarantee that you will be able to claim exclusive rights in it
• Rights in AI-generated material are treated differently in different countries, and we make no promise about whether AI Output can be protected by copyright or registered as a trade mark
• It may unintentionally resemble existing works, names, brands or people, and we do not warrant that it is free of third-party claims
• It is not professional advice of any kind, including legal, financial, medical, tax or regulatory advice

You must review AI Output before you use or publish it. You are responsible for checking it for accuracy, suitability and legal compliance, for obtaining any rights or consents it requires, and for making sure that publishing it complies with advertising law and with the rules of the platform you publish to.

You must not use the Service to create or publish material that depicts a real, identifiable person saying or doing something they did not say or do, unless you have that person's informed consent and the material complies with all laws that apply.

You must not use the Service to create or publish material that:

• Depicts any person in a sexual, intimate or degrading manner without their consent, or depicts a minor in any sexualised way
• Falsely presents itself as a genuine recording of a real event
• Impersonates a real person, business or public authority, or falsely suggests endorsement or affiliation
• Is intended to deceive people about an election, a public emergency or a matter of public health or safety

Where the law, or the rules of the platform you publish to, require you to label or disclose that content is artificially generated or manipulated, it is your responsibility to apply that label or disclosure.

Background music used in your videos may either be generated by the Service or uploaded by you.

Music generated by the Service is AI Output and is treated in the same way as other AI Output under these Terms.

If you upload music, you confirm that you hold all rights and licences necessary for the sound recording and the underlying musical work, covering the way you intend to use, reproduce, synchronise and distribute it, including on any platform where you publish. Music licensed only for personal, non-commercial or private use is not sufficient for content promoting a business. You remain responsible for any claim, strike, takedown, muting or demonetisation applied by a platform in relation to music in your content.

The Service allows you to connect social media accounts, including Instagram, Facebook and YouTube accounts.

You may only connect an account that you own or are authorised to manage, and only where connecting it is permitted by that platform and by the account's owner.

When you connect an account, you authorise us, until you disconnect it, to:

• Publish and schedule videos, captions and related content to that account when you instruct us to
• Retrieve the account's posts, including posts you published outside the Service, so they can be shown to you
• Retrieve statistics about the account and about individual posts, so that performance information can be shown to you
• Maintain the connection so that it continues to work, and confirm that it is still valid

You may disconnect an account at any time within the Service, and you can also withdraw our access directly from the relevant platform. Once a connection is removed, we will stop publishing to that account and stop retrieving information from it. Content already published remains on the platform unless you remove it there.

Each platform sets its own terms, policies and content rules, and those apply to you independently of these Terms. You are responsible for complying with them. Platforms may change their rules, restrict or withdraw the access that makes these features possible, or limit what can be published, at any time and without notice to us.

When you publish or schedule a post, you instruct us to send that content to the Connected Account on your behalf. You are the author and publisher of that content, and you remain responsible for it.

Publishing depends on services operated by the platforms, and we do not control them. Accordingly, we do not guarantee that:

• A post will be published, or published at the exact time scheduled
• A post will remain available, or will not be removed, restricted, age-gated, demonetised or labelled by the platform
• Any particular level of reach, views, engagement or business result will be achieved
• A scheduled post will be published if your connection has expired, your permissions have changed, or your platform account has been restricted or closed

You are responsible for reviewing scheduled content before it goes out and for cancelling anything that should not be published. If a post fails, we will make the failure visible to you in the Service where we are able to, but we are not liable for the consequences of a post being delayed, failing, being published more than once, or being removed.

Statistics shown in the Service, including reach, views, engagement, follower numbers and any score or index we calculate from them, are derived from information supplied by the platforms.

That information may be delayed, incomplete, sampled, restated or withdrawn by the platform, and different platforms measure the same concepts differently. Statistics are provided for general guidance only. You should not rely on them as an accurate or complete record for financial, contractual, reporting or other formal purposes.

Access to the Service is provided through plans, and generation features consume Credits.

Credits. Credits are consumed each time you use a feature that generates or renders content, such as generating ideas, scripts, images, video clips, voice-overs or music, or rendering a finished video. Different actions consume different numbers of Credits, depending on the type of output and its length or complexity. Credits are consumed when an action is performed, whether or not you choose to use the result.

Plans available. As at the date of these Terms, the Service offers a free trial of 100 Credits valid for 7 days, and a paid monthly subscription including an allowance of 2,000 Credits per billing cycle, priced at ₹1,999 per month exclusive of GST for customers billed in India and US$29 per month for customers billed elsewhere. Additional Credits may be purchased in top-up packs ranging from 500 to 5,000 Credits. The plans, allowances, prices and pack sizes shown in the Service at the time of your purchase are the ones that apply to that purchase.

How Credits are used and when they expire. Where you hold both a plan allowance and purchased top-up Credits, your plan allowance is used first. Credits included with a plan are valid for that billing cycle only and do not carry over to the next cycle. Purchased top-up Credits remain available while your subscription is active and for 60 days after it ends; if you have not resubscribed within that period, they lapse.

Running out of Credits. When your available Credits are exhausted, generation and rendering features will be unavailable until your next billing cycle begins or you purchase more Credits. Content you have already created remains accessible.

Credits have no monetary value outside the Service. They are not a stored-value instrument, cannot be transferred between accounts, exchanged, resold or redeemed for cash, and are not refundable except as set out below or as required by law.

Payments are collected by our payment providers. For customers billed in India, payments are processed by Razorpay. For customers billed elsewhere, payments are processed by Paddle, which acts as merchant of record for that sale. Your use of those providers is subject to their own terms, and we do not receive or store your full card details.

Renewal. Paid subscriptions renew automatically at the end of each billing cycle at the then-current price, using your selected payment method, until cancelled. By subscribing, you authorise us and our payment providers to charge that payment method for the subscription and any applicable taxes on each renewal.

Cancellation. You may cancel your subscription at any time from your account settings. Cancellation stops future renewals; it does not end the current billing cycle. You keep access to your plan and its remaining Credit allowance until the end of the cycle you have already paid for.

Failed payments. If a payment fails, we may retry it, and we may suspend paid features until payment succeeds.

Trials. Any free trial is limited to one per customer. Setting up additional accounts to obtain further trials, or otherwise manipulating trials, promotional offers or Credit allowances, is a breach of these Terms.

Price changes. We may change our prices. Any change to the recurring price of your subscription will take effect from your next billing cycle and we will give you reasonable notice in advance, so that you can cancel before it applies if you do not wish to continue.

Refunds. Because the Service delivers digital content and the results of generation immediately, fees are generally non-refundable, and Credits that have been consumed cannot be refunded. In particular, we do not provide refunds for partly used billing cycles, for Credits you did not use before they expired, or because AI Output did not meet your expectations.

We will refund you where the law requires it. In addition, if you were charged in error, charged more than once for the same purchase, or a technical fault on our side prevented a purchase from being delivered to your Account, contact us at contact@chataak.com within 7 days and we will investigate and, where the claim is valid, refund the affected amount to the original payment method. Approved refunds are normally processed within 7 to 10 business days, after which the timing depends on your bank or card issuer.

If a purchase is refunded, any Credits granted by that purchase and not yet consumed are withdrawn.

Taxes. Prices are exclusive of taxes unless stated otherwise. For customers billed in India, Goods and Services Tax is added at the applicable rate. For customers billed elsewhere, any sales tax, VAT or equivalent is determined and added at checkout by our payment provider. You are responsible for providing accurate billing details, including any tax registration number you wish to appear on an invoice, and for any taxes that apply to you in your own jurisdiction.

Invoices. Invoices and payment receipts for your purchases are made available in your account settings.

You must use the Service lawfully and responsibly. You must not, and must not permit anyone else to:

• Use the Service for any unlawful purpose, or to promote any unlawful product, service or activity
• Engage in fraud, deception or misleading advertising, including false or unsubstantiated claims about products, prices, offers, availability, results or endorsements
• Impersonate any person or organisation, or misrepresent your identity, affiliation or authority
• Upload, generate or publish material that is defamatory, obscene, harassing, hateful, or that incites violence or discrimination
• Upload, generate or publish material that sexualises, endangers or exploits children in any way
• Create or publish non-consensual synthetic media, or otherwise breach the section on synthetic media and disclosure
• Infringe anyone's intellectual property, privacy, publicity, confidentiality or contractual rights
• Publish to any account you are not authorised to use, or send unsolicited, repetitive or automated bulk content
• Breach the terms, policies or content rules of any platform you publish to, or use the Service to evade a restriction, ban or enforcement action imposed by a platform
• Avoid or attempt to avoid plan limits, Credit consumption, billing, trial restrictions or access controls, including by creating multiple accounts for that purpose, or exploit an error or defect to obtain features or Credits you have not paid for
• Attempt to gain unauthorised access to the Service, any account, or any related system or data; probe or test the security of the Service without our prior written consent; or introduce malicious code
• Interfere with, disrupt or place an unreasonable load on the Service, or attempt to circumvent any rate or capacity limit
• Scrape, harvest, index or systematically extract data from the Service, or use automated means to access it, without our prior written consent
• Use the Service, or any output from it, to develop or train a competing product or a machine-learning model
• Resell, sub-licence or provide the Service to third parties as a service of your own, unless we have agreed in writing

We may investigate suspected breaches of this section, and may report unlawful activity to the appropriate authorities and co-operate with them.

The Service is subject to limits, including limits on the size, length and format of files you upload, the number of items you may store, and the rate at which requests may be made. Current limits are shown in the Service, and we may adjust them to protect performance, security and availability for all users.

Plans are intended for use by your Account and its authorised members. If your usage is substantially in excess of normal use, or is automated, we may contact you, apply limits, or require you to move to a different plan.

We use industry-standard administrative, technical and organisational measures designed to protect the Service and the information in it, including encryption of information in transit and at rest, access controls, and monitoring for suspicious activity. Access credentials for your Connected Accounts are held in encrypted form.

No service can be completely secure, and we do not warrant that the Service will be free from unauthorised access, interruption or loss. You are responsible for keeping your own credentials secure, for using up-to-date and secure devices, for managing which members of your Account have access, and for removing access from anyone who should no longer have it.

If we become aware of a security incident affecting your information, we will notify you and the relevant authorities where the law requires it.

Our Privacy Policy explains what personal data we collect, why we collect it, who we share it with, how long we keep it, how we protect it, and what rights you have over it. It also explains how to close your Account and have your data deleted, and how to raise a grievance. Please read it before using the Service. It forms part of your agreement with us.

To provide generation features, Your Content is processed by third-party artificial-intelligence providers acting on our behalf. Those providers may process information on infrastructure located outside the country you are in. By using generation features, you instruct us to transmit Your Content for that purpose.

If you provide us with personal information about anyone else, including people who appear in your content, employees or customers, you confirm that you are entitled to do so and that you have given them any notice and obtained any consent the law requires.

We process personal information in accordance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other laws that apply to us.

Authorised Chataak personnel may access information about your Account, including usage, billing and support records, and where strictly necessary the content in it, in order to provide support you have requested, operate and troubleshoot the Service, administer billing, or investigate suspected breaches of these Terms. Such access is limited to what is necessary and is subject to confidentiality obligations.

We keep Your Content and your Account information for as long as your Account remains open, and afterwards for as long as we need it to comply with our legal, tax and accounting obligations, to resolve disputes, and to enforce our agreements.

Export. You can download the videos you have created at any time while your Account is active. We recommend you download anything you wish to keep before closing your Account or allowing a subscription to lapse.

Deletion. You may delete individual items within the Service, and you may ask us to close your Account and delete the information associated with it by writing to contact@chataak.com from the email address registered to your Account. We will action a verified deletion request within 30 days.

Deleting an item within the Service removes it from your Account and it will no longer be available to you. Please note that:

• Copies may remain in our backups and system logs for a limited period before being overwritten in the ordinary course
• We may retain records of transactions, invoices, tax documents and evidence of breaches of these Terms where the law requires it or where we need them to establish or defend a legal claim
• We may retain information in anonymised or aggregated form that cannot reasonably be used to identify you
• Content you have already published to a Connected Account remains on that platform until you remove it there

If your Account is closed, deleted, or remains without an active subscription for an extended period, we may permanently delete the content in it. We will make reasonable efforts to warn you before doing so.

We aim to keep the Service available, but we do not promise that it will be uninterrupted or error-free. Access may be affected by maintenance, updates, technical faults, or by the failure or withdrawal of services we depend on, including the platforms you connect and the providers of generation features.

We may carry out planned maintenance, and will try to schedule it to minimise disruption. Unless we have separately agreed a written service level with you, the Service is provided without any availability commitment.

Support is provided by email at contact@chataak.com during normal business hours in India.

The Service, including its software, design, interfaces, text, graphics, branding, name, logos and documentation, is owned by Chataak LLP or its licensors and is protected by intellectual property laws.

These Terms grant you the limited licence described above and nothing more. No rights in our intellectual property are transferred to you. You must not use our name, logo or branding without our prior written permission, except to accurately refer to the Service.

If you send us ideas, suggestions, feature requests or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, modify and incorporate that feedback into the Service or our business without restriction, obligation of confidentiality, attribution or payment to you.

To the maximum extent permitted by law, the Service, including all AI Output, is provided "as is" and "as available", and we disclaim all warranties, conditions and representations of any kind, whether express, implied or statutory, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, title, accuracy and non-infringement.

Without limiting the above, we do not warrant that the Service will meet your requirements, be available without interruption, be secure or error-free, or produce any particular commercial result; that AI Output will be accurate, original, suitable for your purpose, or free of third-party claims; or that content published through the Service will be accepted, retained or promoted by any platform.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.

To the maximum extent permitted by law, Chataak LLP, its partners, employees, contractors and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, opportunity, anticipated savings, data or content, however caused and whether or not we were advised of the possibility of such loss.

To the maximum extent permitted by law, we will also not be liable for loss or damage arising from: content published, delayed, duplicated, removed or restricted on a platform; the suspension, restriction or closure of any account you hold with a platform; changes to, or the withdrawal of, any platform's services or policies; your reliance on AI Output or on statistics shown in the Service; or any act or omission of a third party.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service or these Terms, whether in contract, tort (including negligence) or otherwise, is limited to the greater of the total amount you paid us for the Service in the twelve months immediately before the event giving rise to the claim, or ₹10,000.

Some jurisdictions do not allow certain exclusions or limitations of liability. Where that applies to you, the exclusions and limitations above apply only to the extent permitted by the law of your jurisdiction.

You will defend, indemnify and hold harmless Chataak LLP, its partners, employees and contractors from and against all claims, demands, proceedings, losses, damages, liabilities, penalties, costs and expenses, including reasonable legal fees, arising out of or relating to:

• Your Content, and any content you publish through the Service
• Your use of the Service, or use by anyone accessing it through your Account
• Your breach of these Terms or of any law
• Your breach of the terms or policies of any platform you connect or publish to
• Any claim that Your Content, or content you published, infringes or misappropriates the rights of a third party, including intellectual property, privacy and publicity rights
• Any claim relating to a person depicted in, or the music used in, content you created or published

You may stop using the Service and close your Account at any time.

We may suspend or restrict your access to the Service, remove or disable content, or terminate your Account, if we reasonably believe that:

• You have breached these Terms, in particular the sections on acceptable use, synthetic media, or rights and permissions
• Your use creates a legal, security, reputational or operational risk to us, to other users, or to a platform we integrate with
• You have engaged in fraud, abuse of trials, promotions or billing, or unauthorised use of a payment method
• Fees due from you remain unpaid
• We are required to act by law, by a court or regulator, or by a platform we integrate with

Where it is reasonable and lawful to do so, we will give you notice and an opportunity to remedy the problem first. For serious breaches, including anything unlawful or harmful, we may act immediately and without notice.

We may also discontinue the Service as a whole on reasonable notice. If we do, we will give you a reasonable period to download your content and will refund the unused portion of any subscription you have paid for in advance.

On termination, your licence to use the Service ends and access to your Account and its content will cease. The sections of these Terms that by their nature should survive termination will do so, including those on Your Content warranties, intellectual property, disclaimers, limitation of liability, indemnity, governing law and general provisions.

If you believe that content created or published using the Service infringes your intellectual property or other legal rights, contact us at contact@chataak.com with:

• Your name and contact details
• A description of the right you own or represent, and evidence of your ownership or authority
• Identification of the content complained of, with enough detail for us to locate it
• A statement that you believe in good faith that the use is not authorised by the rights holder or permitted by law
• A statement that the information you have given is accurate

We will review complaints and may remove or disable access to the content, suspend the Account concerned, and notify the user who provided it. That user may respond with an explanation of why the content should be restored, and we will consider it. We may decline to act on complaints that are incomplete, abusive or made in bad faith, and we may terminate the accounts of users who repeatedly infringe.

If you have a complaint about the Service, about content on it, or about how we have handled your information, write to us at contact@chataak.com with the subject line "Grievance".

Please include your name and registered email address, a clear description of your complaint, the date it arose, any reference numbers or links that help us identify what happened, and the outcome you are seeking.

We will acknowledge your complaint within 24 hours of receiving it and aim to resolve it within 15 days. Where a complaint is complex or requires investigation, we will tell you and keep you informed of progress. If you are not satisfied with the outcome, you may write to us at our registered address set out above.

If your complaint is about how we have handled your personal data, you may also follow the grievance process in our Privacy Policy, which explains your right to escalate the matter to the Data Protection Board of India.

These Terms, and any dispute or claim arising out of or in connection with them, their subject matter or formation, are governed by the laws of India, without regard to conflict-of-law rules.

The courts at Gurgaon, Haryana, India have exclusive jurisdiction to settle any such dispute or claim, and you and we submit to their jurisdiction.

Nothing in this section deprives you of the protection of any mandatory consumer law of the country in which you live, or of the right to bring proceedings in the courts of that country where the law gives you that right.

Before starting proceedings, we each agree to try in good faith to resolve the dispute informally by contacting the other.

Force majeure. Neither you nor we will be liable for failing to perform an obligation, other than an obligation to pay money, where the failure results from something beyond reasonable control, including natural disaster, fire, flood, epidemic, war, civil unrest, industrial action, act of government or regulator, failure of telecommunications, power or internet infrastructure, cyber attack, or the failure, suspension or withdrawal of a third-party service the Service depends upon.

Entire agreement. These Terms, together with the Privacy Policy and any additional terms you accept for a specific feature or plan, form the entire agreement between you and us about the Service and replace any earlier agreement or understanding on that subject.

Order of precedence. If there is a conflict between these Terms and terms you accept for a specific feature or plan, the terms for that feature or plan prevail for that feature or plan only.

Severability. If any provision of these Terms is held to be invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions will continue in full force.

No waiver. If we do not enforce a provision of these Terms, that is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms, or any rights under them, without our prior written consent. We may assign or transfer these Terms to an affiliate, or in connection with a merger, acquisition, reorganisation or sale of all or substantially all of our assets, provided your rights under these Terms are not materially reduced.

No partnership. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and us, beyond the limited authority you give us to publish to your Connected Accounts on your instruction.

Third parties. These Terms do not create rights for anyone who is not a party to them.

Notices. We may give you notices through the Service, by email to the address registered to your Account, or by posting them on our website. You must send notices to us at contact@chataak.com or to our registered address.

Changes to these Terms. We may update these Terms from time to time, for example to reflect changes to the Service, to our business, or to the law. We will post the updated Terms here and revise the "Last updated" date. Where a change materially affects your rights or obligations, we will give you reasonable notice in advance through the Service or by email. If you continue to use the Service after a change takes effect, you accept the updated Terms. If you do not accept them, you should stop using the Service and may cancel your subscription.

Language. These Terms are written in English. Any translation is provided for convenience only, and the English version prevails.

For questions about these Terms, for support, or to raise a complaint, contact us at contact@chataak.com.

Chataak LLP, 1ST FLR, B1 VANIJYA NIKUNJ, Industrial Complex, ENKAY TOWER PLOT, B, Udyog Vihar, Gurugram, Haryana - 122016, India.